Our Commitment to Your Privacy

At Zen Well, we are committed to protecting the personal information of our clients. We understand that your trust is essential to our relationship, and we want to assure you that we take every precaution to safeguard your information.

What Information We Collect

We collect personal information from you when you:

• Book an appointment or treatment

• Create an account with us

• Make a purchase or payment

• Participate in a survey or contest

• Contact us with a question or concern

• Complete intake forms

The types of information we collect may include:

• Your name and contact information

• Your payment information

• Your health and medical information (if relevant to your treatment)

• Your preferences and interests (if you choose to share them with us)

• Any other information volunteered on intake forms

How We Use Your Information

We use your information to:

• Provide you with the services and treatments you have requested

• Process your payments and manage your account

• Communicate with you about your appointments, treatments, and any changes to our services

• Improve our services and treatments based on your feedback and preferences

Credit Card Information

Please note that we do not store your credit card information on our premises or in our systems. All credit card transactions are processed through Square, a secure and reputable payment processing service. Your credit card information is stored securely by Square and is not accessible to our staff or management.

We Do Not Sell or Share Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing or commercial purposes. We will only share your information with third parties if:

• You have given us your explicit consent to do so

• We are required to do so by law or court order

• We need to share your information with a third-party service provider to fulfill a service or treatment you have requested (e.g. a payment processor)

Your Rights

You have the right to access, correct, or delete your personal information at any time. Please contact us if you would like to exercise this right.

Please contact us at zenwellspa@gmail.com with any questions or concerns.